Update: Removal of Duplicate Auditor Actions within the Auditor Activity Report 


There have been cases of duplicate entries of auditor actions found in the Auditor Activity Report that have caused confusion for users. With the April update, we’ve addressed this concern where only one entry will reflect the date and time when an audit activity took place. 

Improvements: Anti-Corruption and Bribery / AttendeeVerification Check


The FCPA (Foreign Corrupt Practices Act) is a rule enacted in 1977 to ensure that companies do not influence foreign officials with personal payments or bribes. The US Justice Department along with the SEC (Securities and Exchange Commission) oversees this Act to hold companies responsible, resulting in fines and criminal indictments.

The Anti-Corruption and Bribery/Attendee Verification check helps companies stay FCPA (Foreign Corrupt Practices Act) compliant by cross-checking multiple databases from the US and international government sites to determine if the attendee is politically exposed.

How it works

In the April update, we’ve added databases that our model can cross-reference to check if attendees are politically exposed. Additional databases include the Agency of Healthcare Research and Quality (AHRQ), the US Agency for International Development (USAID) and the Department of Commerce. These additions improve the model to flag politically exposed persons with high confidence.

Update: ABI (AppZen Behavioral Index) renamed to ACI (AppZen Compliance Index)


Based on internal evaluations and ongoing projects we have to improve how we calculate compliance trends in our AppZen Behavior Index (ABI) product, we’re renaming the “AppZen Behavior Index” to the “AppZen Compliance Index” to better describe what our product offers. 

This scoring method will not change. Employees will be assigned a risk based on their expenditures. AppZen tracks the trends over time and compares that spend and risk to other employees within the company. 

Depending on employee’s compliance, he or she can fall into the ranges of 0 - 20, 21-40 and all the way up to 81 - 100 which is an employee with a high amount of policy violations. The ACI score is re-calculated based on data averaged from the past 3 months so auditors have an idea which employees fall out of company’s T&E policies. 

How it works

The new name change from ABI to ACI will not affect the logic to determine a score for an employee based on spend activities. This is strictly a label change that is included in the following dashboards:

Auditor Dashboard - Provides an overview of spend activities with access to details about each risk score.

Auditor Dashboard - Provides an overview of spend activities with access to details about each risk score.

Employee Dashboard - Tracks spend activities between an employee(s).

Manager Dashboard - Tracks spend across organizations, cost centers, and teams the manager has access to.

Finance Dashboard - Tracks spend and trends across organizations and cost centers.

Additional updates on ACI (AppZen Compliance Index):

Enable/Disable ACI

By default, ACI will be enabled for all customers once the change is rolled out in the April release. However, customers have the option to disable the ACI feature if requested. Having this feature allows the product to be more compatible with the policies and processes that a customer may have. If a customer has ACI disabled this is the UI (user interface) they would see on the employee, auditor, manager, and finance dashboards: 

Customers would contact AppZen support to request ACI to be disabled for their-organization.

Behavioral Trends renamed to Compliance Trends

Within the Employee Dashboard, the “Behavioral Trends” is renamed to ”ComplianceTrends”. Similar to the ABI to ACI name change this does not affect the logic of how the feature works. The trends in employee spending will work the same as before.

Update: Added New Unauthorized Expense Categories


In the April release, we have updated our unauthorized expense model to have the words “Furniture” and “Extraordinary Circumstances” Since the COVID-19 health crisis employees are working from home now more than ever. Work from home expenses has grown the most which includes office furniture related expenses. 

The Extraordinary Circumstances category flags instances such as “WFH” or “Work from home” or “COVID-19”.  Adding this category will help auditors keep track of expense that may have these terms on receipts or user-entered data. 

How it works

Configure the unauthorized expense model to add the expense type called, “Furniture” or “Extraordinary Circumstances”. Once this is configured AppZen will flag any receipt that has the term “furniture” as high risk. 

Listed below are the steps to properly configure the Unauthorized Expense model: 

  1. Log into your functional admin or admin account. 
  2. Click on “Expense Setup & Admin” 
  3. Click on “Audit Models Configuration”
  4. Click on “Unauthorized Expenses” 
  5. Under “ Add Unauthorized Category” click the “type and search” field and type in “Furniture” or “Extraordinary Circumstances” and it will appear in the dropdown list.

Select the desired keyword and now it will be part of the unauthorized categories.

Update: Non-Conforming Receipt to Value Implementation


We are adding the Non-Conforming Receipt model as part of the Value Implementation configuration when creating a new user for the first time within
AppZen. Once you select the "Value Implementation" option the Non-Conforming Receipt Model will automatically appear as "active" in the configuration page. 

How it works

Below are the steps to configure the Value Implementation option. 

  1. Create a new customer 
  2. Click on “Configuring Audit Models” 

3. Under “create configuration from a default audit configuration” select the “Value Implementation”

4. After Configuration is created, “Non-Conforming” model is present and active

5. Then you can edit the functionality for the model

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